Monitoring, Evaluation and Learning (MEL) Officer

About the role

Trócaire, an international NGO, leads a consortium of 17 civil society organisations implementing a donor-funded project in Zimbabwe. The MEL Officer supports the MEL Manager in monitoring, verifying, documenting and reporting on project results across all partners, helping them apply results-based management and digital data collection systems. The post reports to the Project MEL Manager, does not manage staff, is based in Harare and involves frequent travel to project areas.

Key responsibilities

• Implement the project's monitoring, evaluation and learning framework, results framework and indicator tracking in line with Trócaire and donor standards.
• Carry out routine monitoring and field verification visits, write field visit reports with follow-up actions, and manage digital data collection platforms and databases.
• Clean, verify and consolidate partner data, disaggregated by sex, age and disability, and track project results and case studies.
• Compile monthly, quarterly and annual progress reports and support evaluations and reviews.
• Ensure informed consent, confidentiality and secure storage of participant data, and support feedback and complaints mechanisms.
• Capture lessons learned, coach partners on monitoring tools and results-based management, and maintain evidence for donor reporting and audits.

Required profile

• Degree in Monitoring and Evaluation, Development Studies, Social Sciences, Public Policy and Governance, Law or Human Rights, or a related field.
• At least three years' experience in MEL, preferably in human rights, governance, access to justice or civic space programmes.
• Experience with logical frameworks, results-based management, and with local partners or consortia.
• Fluent English, report writing and facilitation skills, and fluency in at least one local language.
• Willingness to travel frequently within Zimbabwe and work outside normal hours; empathy with Trócaire's Catholic ethos.

Required skills

• Advanced Microsoft Excel.
• Data collection tool design, survey design and sampling.
• Use of digital platforms such as KoboToolbox, ODK or CommCare.
• Desirable: SPSS, Stata or R, and knowledge of institutional donor reporting requirements.