Records Clerk – Academic Affairs

About the role

The Records Clerk supports the Academic Affairs – Central Records Section by ensuring accurate, confidential, and efficient management of student and university records. The role demands high integrity, attention to detail, and professional interaction with students and stakeholders.

Key responsibilities

• Verify student qualifications during registration periods.
• Classify, index, scan, and electronically file student records.
• Formulate and implement records management policies and procedures.
• Conduct records surveys to identify risks and opportunities.
• Facilitate timely retrieval of records for authorized personnel.
• Manage safe transfer of records to the University Repository and oversee transmittal documentation.
• Identify records due for destruction or permanent preservation and coordinate secure disposal.
• Organise and deliver training workshops on records management for staff.

Required profile

• Person of integrity with a high degree of confidentiality.
• Strong attention to detail and analytical abilities.
• Good problem‑solving, decision‑making, and organisational skills.
• Ability to interact professionally with students and university stakeholders.

Required skills

• Electronic records management.
• Proficiency with Microsoft Office packages.
• Strong ICT skills.
• Knowledge of national and international records management standards and legislation.