Administration Graduate Trainee

About the role

The Administration Graduate Trainee will support the loan administration process, ensuring accurate record‑keeping and timely processing of client transactions. This position offers exposure to credit operations across multiple branches.

Key responsibilities

• Maintain accurate client loan records and disbursement schedules.
• Process loan applications, repayments and related documentation promptly.
• Coordinate with credit officers, branch staff and clients to resolve administrative queries.
• Prepare daily, weekly and monthly operational reports for management.
• Ensure compliance with internal policies, regulatory requirements and audit standards.
• Manage correspondence, filing systems and general office administrative functions.
• Support portfolio monitoring and flag overdue accounts for follow‑up.

Required profile

• Diploma or degree in Business Administration, Finance, Accounting or a related field.
• Minimum 1 year experience in an administrative role, preferably within financial services or micro‑finance.
• Strong numerical accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.

Required skills

• Proficiency in MS Office (Word, Excel, Outlook).
• Experience with loan management software (preferred).