Hotel Manager - Rusape

About the role

A hotel in Rusape, Zimbabwe is looking for a full-time Hotel Manager. The role covers the day-to-day running of the property and its teams, with a focus on guest service, staff management and financial performance.

Key responsibilities

• Oversee daily hotel operations across Front Office, Housekeeping and F&B
• Manage staff, including training and scheduling
• Ensure excellent guest service and handle guest complaints
• Handle budgeting, cost control and revenue maximisation
• Carry out marketing and liaise with clients and tour operators
• Ensure compliance with health, safety and licensing standards

Required profile

• Diploma or degree in Hospitality Management
• Minimum 3 years' experience in a managerial role
• Strong leadership, communication and customer service skills
• Willingness to work flexible hours, including weekends and public holidays