Sales Executive

About the role

A Sales Executive position is open in Harare, Zimbabwe. The role centres on promoting and selling the company's products and services to prospective and existing clients, growing business within assigned accounts and exceeding revenue and retention targets.

Key responsibilities

• Promote and sell products and services to new and existing clients, expanding business within assigned accounts
• Generate leads, prospect, network and cold-call, and manage the sales pipeline from opportunity to closure
• Develop account retention and growth strategies and build long-term client partnerships
• Meet and exceed revenue, sales and retention KPIs
• Maintain client relationships through face-to-face meetings, calls, virtual interaction and written communication
• Prepare client reports, account reviews and performance updates
• Work with technical, customer service and operations teams to deliver excellent customer experiences
• Act as primary client contact, resolving concerns and escalating complex issues
• Identify cross-selling and up-selling opportunities and gather customer feedback and competitor insights
• Maintain accurate customer records and pipeline data in the company's CRM and reporting systems

Required profile

• Degree in Sales/Marketing Management/Business Management and/or a relevant qualification
• At least 5 years' proven experience in the same field
• Relevant technical qualifications and certifications are an added advantage

Required skills

• Good negotiating and analytical skills
• Excellent communication and interpersonal skills