IT Assistant - Network, Azure & O365 Support

About the role

An IT Assistant position is open in Harare, Zimbabwe. The role covers network and firewall management, administration of Azure and Microsoft 365 environments, data protection and general IT infrastructure support.

Key responsibilities

• Manage and maintain network devices and firewall configurations to ensure optimal security and performance.
• Administer and troubleshoot Azure and Microsoft 365 environments to support seamless business operations.
• Implement and oversee data protection protocols to safeguard organisational information assets.
• Provide technical support and maintenance for IT infrastructure, using deep knowledge of system architecture.
• Ensure all technical activities comply with relevant data protection regulations and industry best practices.

Required profile

• 5 'O' level passes including Mathematics and English.
• 3 'A' level passes.
• A first-class or upper-second degree in Information Technology or Computer Science.
• Valid Class 4 driver's licence (a must).
• 3 years of traceable work experience in network devices, firewalls, Azure or O365.
• A data protection certificate is a distinct advantage.

Required skills

• A+ certification or equivalent experience.
• Network devices and firewall configuration.
• Azure and Microsoft 365 administration and troubleshooting.