Facility Administrator (Harare)

About the role

We are looking for a highly organised, compassionate Facility Administrator to support the day‑to‑day management of Nazareth House in Harare. The role works closely with the Facility Manager to ensure smooth operations, compliance and high‑quality care for residents.

Key responsibilities

• Assist the Facility Manager with daily operational management of the facility.
• Support budgeting, cost control, financial reporting and monitor departmental spending.
• Maintain accurate administrative records, staff files, resident documentation and compliance records.
• Coordinate meetings, prepare minutes and follow up on operational actions.
• Manage staff onboarding, contracts, attendance systems and HR administration.
• Help with staff training, wellness initiatives and disciplinary processes.
• Promote a positive, collaborative work environment aligned with Nazareth Care values.
• Support quality management, audits and customer satisfaction processes.
• Handle resident, family and customer complaints and ensure appropriate service recovery.
• Ensure compliance with Occupational Health & Safety regulations, inspections and risk management.
• Assist with procurement, stock control, inventory counts and supplier coordination.
• Support sustainability initiatives related to water and energy consumption.
• Coordinate fleet administration, including vehicle inspections, maintenance schedules, fuel monitoring and licensing.
• Maintain strong relationships with residents, staff, service providers and external stakeholders.
• Contribute to continuous improvement of operational systems, procedures and service standards.

Required profile

• Tertiary qualification in Business Administration, Hospitality Management or a related field (preferred).
• Previous experience in a similar administration or facility management environment.
• Strong administrative, organisational and coordination abilities.

Required skills