Contracts & Quality Systems Coordinator – Harare

About the role

The Contracts & Quality Systems Coordinator will manage the full lifecycle of bids and contracts while ensuring the company’s Quality Management System (QMS) remains compliant and up‑to‑date. This role serves as the primary administrative contact for internal stakeholders on commercial terms and supports quality audit activities.

Key responsibilities

• Coordinate and track bids and contracts from drafting to signature.
• Maintain a secure, centralized contract database and digital filing system.
• Monitor contract milestones, renewal windows, expirations and compliance deliverables.
• Conduct basic risk reviews on standard contract terms and flag inconsistencies.
• Maintain, review and control QMS documentation, SOPs, manuals and policy documents with version control.
• Plan, schedule and assist in internal, external and supplier quality compliance audits.
• Track non‑conformances, document corrective and preventive actions (CAPA) and monitor resolutions.
• Prepare quality performance metrics, KPIs and management reports.
• Assist in organizing and delivering QMS and regulatory training for new personnel.

Required profile

• Bachelor’s degree in Risk Management, Quality Systems, Environmental Health & Safety or a related field.
• Knowledge of ISO 9001 quality management systems.
• Minimum of 1 year experience in a similar role.
• Class 3 or 4 driver’s licence is an advantage.
• Strong communication, leadership, analytical and problem‑solving abilities.

Required skills

• ISO 9001 quality management systems
• Internal auditing
• Root cause analysis
• Project management