University Receptionist – Kwekwe Campus

About the role

The Marketing and Communications Department at Midlands State University is seeking a professional Receptionist for its Kwekwe Campus. The role involves being the first point of contact for visitors, callers and email enquiries, ensuring a welcoming and efficient service.

Key responsibilities

• Greet and assist university visitors in person, by phone and via email.
• Direct enquiries to appropriate staff members or provide assistance when possible.
• Maintain strong knowledge of campus layout, events and university systems to guide students, staff and guests.
• Answer all switchboard calls with courteous telephone etiquette and route them to the correct officers.
• Perform routine clerical tasks such as typing, filing, faxing and photocopying.

Required profile

• Minimum five ‘O’ level passes including English Language.
• National Diploma or Higher National Diploma in Secretarial Studies.
• At least two years of experience in a similar reception or administrative role.
• Excellent communication skills, both oral and written.
• Ability to work under pressure with minimal supervision.

Required skills

• Proficiency in MS Word.
• Proficiency in MS Excel.
• Proficiency in PowerPoint.