Quality & Process Control Technician

About the role

We are looking for a Quality & Process Control Technician to join our QPC team. The role supports quality control and process improvement initiatives aligned with World Class Manufacturing principles, ensuring compliance with health, safety, and company standards.

Key responsibilities

• Define and maintain control of all critical process control points.
• Apply root cause analysis and manage countermeasures to keep processes in control.
• Keep product specifications up to date with process improvements.
• Monitor, analyse and report daily process control and quality management data.
• Ensure production and engineering teams follow plant process parameters and quality standards.
• Participate in WCM improvement projects and adhere to ISO 9001 requirements.
• Maintain laboratory service to production, calibrate quality equipment, and manage chemical stock.
• Train laboratory analysts on chemical handling and SOPs.
• Record, verify and report QC performance, conduct tests per QC plan, and stand in for analysts as needed.
• Conduct housekeeping, 5S audits, and support HSE activities.
• Assist with plant trials, manage Quick Kaizen system, and attend production and quality meetings.

Required profile

• Diploma or degree in Chemistry or Chemical Engineering.
• Quality‑management qualification or willingness to obtain one.
• 3‑5 years of experience in manufacturing, quality control, laboratory or process improvement.
• Working knowledge of Quality Management Systems, including ISO 9001.
• Experience with quality control testing, laboratory practices and equipment calibration.
• Understanding of continuous‑improvement methodologies, root‑cause analysis and corrective‑action processes.
• Exposure to World Class Manufacturing, Lean and 5S principles.

Required skills

• ISO 9001 compliance
• Quality Management Systems
• Laboratory testing procedures
• Equipment calibration
• Root Cause Analysis
• Corrective Action implementation
• Continuous Improvement methodologies
• Lean Manufacturing
• 5S and Quick Kaizen systems