Head of Workplace Banking

About the role

CBZ Bank Limited is seeking a dynamic leader to head its Workplace Banking division. You will shape strategy, drive growth and build strong employer relationships to expand the bank’s retail footprint.

Key responsibilities

• Develop and execute the Workplace Banking strategy, business plan and value proposition aligned with the bank’s overall retail strategy.
• Drive portfolio growth through acquisition, retention and deepening of employer relationships, payroll mandates and employee banking partnerships.
• Identify high‑potential sectors, employers and market trends to increase customer numbers, market share and revenue.
• Grow assets, deposits, lending, transaction volumes, digital adoption and non‑funded income while meeting profitability targets.
• Design and enhance segment‑led products and solutions that meet the financial needs of employers and their employees.
• Leverage ecosystem and cross‑selling opportunities across Retail, SME and Corporate Banking.
• Lead business origination, pipeline development and conversion of employer partnerships into multi‑product relationships.
• Collaborate with CBZ Holdings and other bank units to deliver integrated client solutions.
• Promote financial wellness and employee engagement programmes to strengthen acquisition and retention.
• Manage portfolio performance, risk, credit governance and regulatory compliance.
• Build a sales‑driven, customer‑centric culture through coaching, talent development and succession planning.

Required profile

• Bachelor’s degree in Banking, Finance, Business Administration, Economics, Marketing, Commerce or related field.
• Master’s degree in Business Administration, Finance, Strategic Management or related discipline (preferred).
• Professional banking qualification such as Chartered Banker (advantageous).
• 8–10 years progressive banking experience, including at least 5 years in a senior management role.
• Proven track record in sales leadership, business development, payroll relationship management, salary‑based lending and deposit mobilisation.
• Strong experience in product development, customer relationship management, digital banking, credit risk, regulatory compliance and banking operations.
• Excellent strategic leadership, commercial acumen, stakeholder management, negotiation, communication and presentation skills.

Required skills