Front Office Administrator – Healthcare Facility

About the role

The Front Office Administrator will be the first point of contact for patients, visitors, and healthcare professionals at our modern medical facilities. This role ensures a welcoming environment while supporting the smooth daily operations of the branch.

Key responsibilities

• Greet and assist patients, visitors, and staff in a courteous manner.
• Register patients and accurately capture their information.
• Process cash, electronic, and medical aid payments.
• Complete medical aid documentation and maintain administrative records.
• Schedule appointments and coordinate patient flow.
• Answer telephone enquiries and provide general customer support.
• Maintain a professional, organized, and welcoming reception area.
• Provide general administrative and front‑office support to the branch.

Required profile

• Bachelor's degree or diploma in any field, or relevant work experience.
• Strong communication and interpersonal skills.
• Professional appearance and excellent customer‑service orientation.
• Organised, reliable, proactive and able to work in a fast‑paced environment.

Required skills