English-Speaking Call Center Representative

About the role

Calls Experts is seeking English‑speaking Call Center Representatives to handle inbound and outbound customer interactions for US‑ and Canada‑based projects. This full‑time position offers flexible shift start times and a performance‑driven environment.

Key responsibilities

• Present products and services clearly during calls.
• Listen to client inquiries and respond accurately and professionally.
• Generate leads, engage customers, and help close sales.
• Maintain high‑quality communication standards set by the company.

Required profile

• Fluent English speaking and writing skills.
• Availability to work 8‑ or 9‑hour shifts within the specified EST windows (9 AM–6 PM or 9 AM–9 PM).
• Own a laptop or desktop meeting the minimum hardware specifications.
• Reliable fiber‑optic internet connection and a USB headset.

Required skills

• Operating systems: Windows 11 or macOS (Tahoe, Sequoia, Sonoma).

What we offer

• Base pay of $2.84 per hour (approximately $500 USD per month for 176 hours).
• Performance incentives up to $500 USD per month.
• Overtime compensation for additional hours.