Contracts & Quality Systems Coordinator

About the role

A full-time Contracts & Quality Systems Coordinator position in Harare, Zimbabwe. The role covers the lifecycle of bids and contracts, maintains the company's quality management system documentation, and supports quality compliance audits.

Key responsibilities

• Coordinate and track bids and contracts from initial drafting to final signature.
• Maintain a centralized, secure contract database and digital filing system.
• Monitor agreement milestones, renewal windows, expiration timelines and compliance deliverables.
• Act as the main administrative contact for internal stakeholders on commercial terms.
• Conduct basic risk reviews of standard contract terms to flag inconsistencies.
• Maintain, review and control QMS documentation and master records, keeping SOPs, manuals and policies version-controlled and accurate.
• Plan, schedule and assist in internal, external and supplier quality compliance audits.
• Track non-conformances, document CAPAs and monitor their resolution.
• Prepare quality KPIs, performance metrics and reports for management.
• Assist in organizing and delivering QMS and regulatory training to onboarding staff.

Required profile

• Bachelor's degree in Risk Management, Quality Systems, Environmental Health and Safety or a related field.
• Knowledge of ISO 9001 quality management systems (system development and implementation, internal auditing, root cause analysis).
• At least 1 year of experience in a similar role.
• Class 3 or 4 driver's licence is an added advantage.

Required skills

• Project management skills.
• Excellent communication and leadership skills.
• Analytical and problem-solving skills.