Senior IT Technician – Computer Labs & Infrastructure

About the role

The Faculty of Science and Technology at Midlands State University seeks a Senior Technician to lead the management and support of its computer laboratories and ICT infrastructure. The role involves ensuring reliable hardware, software and network services for teaching, research and examinations.

Key responsibilities

• Manage and maintain computer laboratories, ICT equipment and related assets.
• Install, configure and troubleshoot computer hardware, software and network components.
• Provide technical support to staff and students during teaching, research and examinations.
• Maintain servers, operating systems, databases and implement cybersecurity measures.
• Assist with procurement, inventory management and asset registration of ICT resources.
• Supervise and mentor technical staff and laboratory assistants.
• Develop and keep technical documentation, maintenance records and compliance logs.
• Liaise with the university ICT department and external service providers.
• Monitor emerging technologies and recommend improvements to the laboratory and infrastructure.

Required profile

• National Diploma in Computer Studies or equivalent.
• BSc Honours Degree in Computer Science, Computer Systems Engineering or related field.
• At least three years of relevant post‑qualification experience (preferred).
• Strong communication and organisational abilities.

Required skills

• Computer hardware maintenance
• Software maintenance
• Network administration
• Server management
• Laboratory management
• Cybersecurity
• ICT infrastructure support