Sales Manager – AI Solutions

About the role

The Sales Manager will lead the commercialization and sales strategy for AI‑enabled solutions offered by OmniContact BPO Services. You will be responsible for identifying opportunities, positioning AI solutions to decision‑makers, and driving revenue growth while ensuring compliance with responsible AI, data protection and security standards.

Key responsibilities

• Define sales priorities, target accounts and pipeline actions based on revenue potential, strategic fit and risk.
• Identify, qualify and prioritize AI solution opportunities across existing customers, prospects and strategic market segments.
• Achieve agreed revenue, margin, proposal and account‑growth targets for AI solutions.
• Engage business decision‑makers to understand operational pain points, automation opportunities and AI readiness.
• Translate AI capabilities into business value propositions for non‑technical stakeholders.
• Lead solution presentations, proposal discussions and commercial negotiations in collaboration with technical and operational teams.
• Support proof‑of‑concept and pilot discussions to demonstrate solution value.
• Maintain an accurate pipeline with detailed opportunity data.
• Ensure all sales commitments align with approved capabilities, responsible AI principles, data protection, information security and delivery capacity.
• Present sales updates, risks and recommendations to management.

Required profile

• Minimum 6 O‑levels (including Maths and English) and 2 A‑levels.
• Degree in Sales, Marketing, Business Management, Information Systems, Computer Science, Data Science, Artificial Intelligence, Business Analytics, Digital Transformation or related discipline.
• Post‑graduate qualifications in Business Administration, Strategic Marketing, Digital Transformation, Artificial Intelligence, Business Analytics or Technology Management are an advantage.
• Relevant professional certifications (e.g., Sales Management, Key Account Management, Customer Experience, Business Analytics) are a plus.

Required skills