Replenishment Specialist

About the role

Nestlé Zimbabwe is seeking a Replenishment Specialist to join its Harare office. The role focuses on ensuring optimal product availability at customer distribution centres and stores through data‑driven forecasting, proactive inventory management, and close collaboration with sales, demand‑supply planning and logistics teams.

Key responsibilities

• Develop optimal replenishment orders using forecasting and planning tools within Nestlé or customer VMI/CMI systems.
• Balance service levels, inventory targets, capacity constraints and delivery requirements.
• Monitor stock alerts, demand changes, lead times and new product introductions to mitigate out‑of‑stock risks.
• Act as the primary operational contact for VMI/CMI customers, providing visibility on supply risks and recovery plans.
• Collaborate with CSA teams to resolve exceptions such as load optimisation, carrier selection and delivery delays.
• Support billing, returns, claims and deductions, ensuring timely processing within SLA.
• Identify process gaps and drive continuous improvement and digital enablement initiatives.

Required profile

• Diploma in Supply Chain Management or a related field.
• 2‑4 years of operational experience in order fulfilment or a similar market/trade structure.
• Strong analytical mindset with the ability to interpret demand patterns and forecast deviations.

Required skills

• Forecasting and planning tools
• VMI/CMI systems
• Analytics for inventory and demand management