Receptionist Cashier

About the role

The Rainbow Hotel in Bulawayo is seeking a professional Receptionist Cashier to join its Front Office team. Reporting to the Front Office Supervisor, you will be the first point of contact for guests, handling reservations, check‑ins, check‑outs and all related cash handling duties.

Key responsibilities

• Take guest reservations, manage check‑in and check‑out processes, and perform cashiering functions.
• Maintain guest accounts, update profiles, transfer city ledger entries to accounts receivable, and keep guest history current.
• Attend to guest enquiries, collect feedback, and ensure a high level of service throughout the stay.
• Record special guest needs and communicate them to relevant departments.

Required profile

• Diploma in Tourism and Hospitality Management or an equivalent qualification.
• 2–3 years of relevant experience in a similar front‑office or cashier role.
• Ability to work with minimal supervision and a strong attention to detail.
• Excellent communication and interpersonal skills.

Required skills

• Proficiency with the Opera property management system.