Digital Marketing & Communications Manager

About the role

The Digital Marketing & Communications Manager will coordinate and implement digital marketing and communications activities that boost Nedbank Zimbabwe’s brand visibility, engage customers, and protect corporate reputation. This role oversees content management, digital platforms, media relations, and stakeholder communications.

Key responsibilities

• Coordinate execution of digital marketing campaigns across all bank digital channels.
• Manage day‑to‑day interaction with the social media agency and monitor social media activity.
• Update website content and support digital platform maintenance.
• Develop and publish approved digital content and marketing materials.
• Monitor campaign performance and prepare basic performance reports.
• Support email marketing and digital customer engagement initiatives.
• Draft internal and external communications, press releases, media statements and fact sheets.
• Coordinate media coverage, maintain media contact databases and compile media reports.
• Assist with executive communications, speeches and presentations.
• Support stakeholder communications for sponsorships, CSR programmes and corporate events.
• Maintain communication records, stakeholder databases and assist with governance reporting.

Required profile

• Proactive, creative and detail‑oriented marketing and communications professional.
• Relevant education (BCom or MCom Marketing) and 5–7 years of experience in digital marketing, communications, public relations or brand management.
• Strong content development, social media, stakeholder management and planning abilities.
• Ability to execute campaigns, analyse performance and work effectively in a regulated environment.

Required skills

• Digital marketing
• Social media management
• Email marketing
• Content creation
• Website content management